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 What delivery charges can I expect when I place an order on-line?Most orders are shipped UPS® Ground Service and you can expect delivery within 7-10 working days. For specific information on delivery and freight charges, please see our shipping/ delivery section under Customer Service. What is your design pools return policy? at , you can always shop with confidence… your satisfaction is assured. if within 30 days you are not completely satisfied, return the item for an exchange, gift certificate, or full refund, including tax. sorry, we are unable to refund shipping charges.do you pools have a bridal or gift registry no, we do not have a bridal registry at this time.can you ship items internationally? currently, we are not able to ship products or catalogs to international design addresses. where are your outlets located?we pools have a number of outlets located across the u.s. the best way to find the outlet nearest you is to search by state under store locations. freight charges some items that are bulky or heavy increase our shipping costs to you. when required, we show these higher costs in ( ) immediately following the text information about the product. these charges are in place of the chart above - not added to it. be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. we require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.in-home deliverydue to size and weight restrictions, our in-home delivery service delivers some of our larger furniture items and upholstered items. when you are on a page giving us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential. when a man named began selling inexpensive reproductions of 18th and 19th century traditional english furniture. he advertised his mahogany-finished butler''s tables and nightstands in magazines, then shipped the unassembled items to customers, who put them together in their homes. the name was idea. he associated the most glorious days of the british empire with india, and its crown jewel, the city of . he hoped everyone would make the connection. they didn''t but that was the least of his problems. in 1978 was strictly mail-order. sales totaled $1.5 million, and the company was losing money.a new direction design then along came canadian robert who found out about the company and was impressed by the quality of the products and the reasonable prices.purchased the rights to develop the company in canada, which included access to the overseas supply channels harper had established, mainly in taiwan. back in toronto, decided to put ''s products into small stores in shopping malls. he believed the concept would attract "impulse shoppers" looking for an attractive product at a very good value pools. We bring you a choice of pre-screened, customer-rated home contractors and service professionals for any home designing needs you have. We handle everything from maid service to landscaping to home remodeling -- over 500 types of home service needs in all. Just tell us what kind of home project you need done, and sit back while we bring you a choice of great contractors.
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